Frequently Asked Questions

How do I get the best burn from my candle?

For the best experience, allow the wax to melt completely to the edges of the jar during your very first burn (usually 2-4 hours). This prevents “tunneling” and ensures an even burn every time you light it.

We know you are excited to transform your space. Orders are typically processed and shipped within 2-3 business days. Once shipped, you will receive an email with your tracking number.

Because we use natural ingredients and hand-pour our products, slight variations in wax texture or color are completely normal and do not affect the quality or the performance of your candle.

Yes.

We welcome bulk and corporate orders.

Please contact us for custom pricing.

Yes, we highly recommend it! Before every lighting, trim the wick to about 1/4 inch. This ensures a clean, steady flame and prevents excess soot or mushrooming.